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• Webinar: AI Service Management - Canadian Trustworthiness Opportunities

  • When
    2026-05-21
  •  
    11:45 - 13:00
  • Location
    Webinar

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  AI Service Management – Canadian Trustworthiness Opportunities

  Trustworthy Artificial Intelligence (AI) deployments require mature management practices, that are proactively considered and integrated by design into the solutions. AI has many dimensions and lenses, where cloud computing, software engineering, DEVSECOPS, security, data analytics merges into a challenging-to-manage eco-system of services. Many Canadian and international standards bodies have AI related activities, across these dimensions.

  Defining and managing the services within the AI eco-system helps optimize outcomes and efficiencies.

  Steven will provide updates regarding standards efforts, while mapping to itSMF, highlighting some uniquely Canadian opportunities and perspectives.

  
  

  Speaker:

  
  

  
  

  Steven Woodward

  Steven Woodward is founder and CEO at Cloud Perspectives, helping companies and governments effectively and transparently plan, secure, assess, procure/ contract, architect, deliver, support and monitor cloud and digital transformation opportunities.

  Cloud Perspectives helps companies prepare for obtaining an Authorization To Operate (ATO), organizing evidence and artefacts while facilitating the cultural change needed to operationalize and execute.

  Steven is respected for being vendor neutral, logical, and value-focused, where current Canadian standards contributions include: AI Ethics, Geo-Jurisdictions, Sovereignty, Cloud Resiliency and Data Governance.

  At NIST, Steven co-led the cloud audit and cloud carrier activities, while contributing to the NIST/ IEEE cloud federation standards.

  For ISO/ IEC JTC 1, Steven is the Canadian Vice-Chair of SC38 and is liaison between the software systems standards (SC7) and cloud distributed standards (SC38) committees.

  Steven has contributed to many other publications and communities such as: OMG, IFPUG, ITU-T, TM Forum, PTC, itSMF, IIBA, ISACA, ISED, DGSI and NIST.

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