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Click here to see photos from the 2013 Annual Conference!
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Welcome to itSMF Canada

itSMF Canada is a non-profit organization dedicated to promoting and facilitating the recognition and growth of our members in Service Management.  We promote the certification, adoption and application of ‘Best Practice’ frameworks and standards, such as ITIL, ISO20000, CoBIT and many others.  Operating through our Branches located across Canada, we provide a vital and vibrant network of peers, mentors, and industry experts needed by our growing community of IT Service Management professionals.

more about itSMF

Highlights

2013 Annual Conference

We are very pleased to declare the 2013 Annual Conference held in Toronto on May 6-7 a huge success! We especially want to thank our attendees, our sponsors, our conference committee, volunteers and all of our wonderful speakers. We've received a tremendous amount of positive feedback from our attendees, sponsors and speakers alike. This was a terrific compliment and only serves to motivate us to start planning the 2014 conference! The venue and food were spectacular and it was a fun-filled 2 days! (We can still hear the cowbells.) If you missed this one, do not miss the 2014 conference!

Click here to see photos from the event!

2013 AGM

On May 6th, we held our Annual General Meeting and elections. We are pleased to announce the new National Board of Directors and we all look forward to working together and working with all of our branches towards a stronger and more united itSMF Canada!

AVAILABLE NOW!
itSMF Canada Quarterly Newsletter - 2013 Winter Edition
itSMF Canada Newsletter Image We are pleased to provide you with the fall edition of the newsletter.

DOWNLOAD NOW to read about:
  • The Missing Model for IT Service Management Professionals
  • Using Measurements to Create Real Value
  • Cloud Capacity

To download the newsletter, click here (log-in required).

If you are not a member, you can click here to download a preview of the itSMF Canada newsletter.

2012 International Whitepaper Competition Results

itSMFI is pleased to announce the results of the 2012 International Whitepaper Submission competition.

The quality of entries for this event was extremely high and judging was exceptionally close with just fractions of a point separating the first four places this year.

Click here for more details.

«At Your Service» Newsletter - Volume 2, Issue 3

We are proud to provide the latest issue of the At Your Service newsletter to our membership.

itSMF International Newsletter Volume 2 Issue 1

Download the current issue to read about:
  • Social ITSM -  Challenges and Benefits
  • Service Transition - The Strategic Lever for IT Transformation
  • Call for Backup - How a Business Analyst Can Help With Your Service Lifecycle

To download the newsletter, click here (log-in required).

itSMF serviceTALK: Autumn 2012 Issue

We are proud to provide the latest issue of the serviceTALK newsletter (itSMF UK) to our Membership.

itSMF UK Newsletter

Download the current issue to read about:
  • Six steps to effective knowledge management
  • Problem management and the thinking support organization
  • From identity & access solutions to access governance
  • Understanding shadow IT

To download the newsletter, click here (log-in required).

OUR PLATINUM SPONSOR...

itSMF Canada thanks the following Platinum Sponsor for 2013:

OUR GOLD SPONSORS...

itSMF Canada thanks the following Gold Sponsors for 2013:

 

itSMF Events
itSMF-SAB 8th Annual Charity Golf Tournament
2013-06-20 -
To Be Determined
2013-06-20 -
itSMF-SAB: September Problem Management Practitioner's Forum
2013-09-01 -
Manitoba Speaker Event - Dwight Kayto
2013-09-01 -
Manitoba Speaker Event - Dwight Kayto
September Event
2013-09-19 -
More Events
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itSMF The IT Service Management Forum