November 30 - December 1, 2020
Virtual Online Event
This event occurs in the Eastern Time (ET) Zone for US and Canada.
Time zones are automatically localized to your region in Hopin. Our Schedule has been built on the Eastern Time (ET) Zone for US and Canada.
This two-day event will offer top-quality educational workshops, inspirational and entertaining speakers, include group and one-on-one networking, and a bustling Expo Hall featuring the latest in Service Management products and services.
Schedule is subject to change.
Last updated: 24-Nov-2020. Note: Change to December 01, 2020 Start and End times.
|Monday, November 30||Tuesday, December 01|
|10:00 a.m. - 10:45 a.m.||Networking / Expo Hall|
|10:45 a.m. - 11:00 a.m.||Welcome||11:00 a.m. - 11:45 a.m.||Networking / Expo Hall|
|11:00 a.m. - 12:00 p.m.||Keynote Presentation||11:45 a.m. - 12:00 p.m.||Welcome|
|12:00 p.m. - 01:00 p.m.||Session Tracks||12:00 p.m. - 01:00 p.m.||Session Tracks|
|01:00 p.m. - 01:30 p.m.||Break / Expo Hall||01:00 p.m. - 01:30 p.m.||Break / Expo Hall|
|01:30 p.m. - 02:30 p.m.||Plenary Session||01:30 p.m. - 02:30 p.m.||Session Tracks|
|02:30 p.m. - 03:30 p.m.||Session Tracks||02:30 p.m. - 03:00 p.m.||Break / Expo Hall|
|03:30 p.m. - 04:00 p.m.||Break / Expo Hall||03:00 p.m. - 04:00 p.m.||Session Tracks|
|04:00 p.m. - 05:00 p.m.||Session Tracks||04:00 p.m. - 05:00 p.m.||Keynote Presentation|
|05:00 p.m. - 05:15 p.m.||Wrap-up & Closing||05:00 p.m. - 05:15 p.m.||Wrap-up & Closing|
|05:15 p.m. - 06:00 p.m.||Networking / Expo Hall|
Tuesday, December 01: 01:30 p.m. - 04:00 p.m. - Workshop*
* Note: Workshops run in parallel with Session Tracks, Breaks / Expo Hall.
All times are listed according to the Eastern Time (ET) Zone for US and Canada.