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Welcome to itSMF Greater Toronto Region. We are a non-profit organization dedicated to promoting IT industry best practices and IT Service Management to be a source of information, networking, knowledge sharing, brainstorming and fun for the IT Service Management community across the Greater Toronto Region (GTR).

Our goal is to promote and stimulate IT Service Management growth, standardization and recognition. We are excited to present you our new Calendar and invite you to join our upcoming events. We are looking forward to seeing you.

We invite you to join one our upcoming events and look forward to seeing you then. 


The itSMF GTA  Board is made up of volunteers, and are appointed or elected to their roles. They direct the activities of the branch and plan the events. The current board members are detailed below.

Our corporate vendor community is an important part of Service Management within the Greater Toronto Region. Their continuing sponsorship helps defray the costs of member events and branch operation. They are also a source of valuable subject matter content to the membership.

Click on the contact names to send board members an e-mail. We always welcome new volunteers, to get involved  contact our Branch President. 


Branch President Dani Danyluk


Members of itSMF Canada can attend local chapter events for a discounted rate as well as other professional development activities within Canada and the USA. Non-members are welcome at our events and can attend for a nominal fee. 

To become a member of itSMF Canada, fill out the Membership Application


  • No upcoming Chapter events

As September is just around the corner, we are busy planning our next session for the itSMF Toronto Chapter, where we'll be hosting our first 1/2 day learning event in early October.

Taking a 'Design Thinking' approach to tackle 'Real Life' Serivce Management challenges facing our membership, we will explore the various options available to address major issues in a fun, interactive and collaborative manner. 

Sharing the experiences of session partipants, including many Service Management Subject Matter Experts, we'll unravel some of the most common challenges facing many businesses today. By providing tangible methods of resolution, participants will gain expert knowledge and insight to implement within their own organizations.

Be prepared to take advantage of this worthwhile, low cost learning opportunity! Further details regarding the session logistics coming soon. 

In the meantime, tell us about some of the major challenges facing your organization!

We look forward to hearing from you and seeing you in October!  


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