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The End of Troll Leadership

  • 2020-08-06
  • 08:00 - 09:30
  • Virtual Presentation


  • Free
  • Free

Registration is closed

We made a mistake in June by neglecting to send the meeting link to many of the people who registered.  We apologise, and would like to make this up to you by offering the August breakfast event free of charge for members and non-members.

“Troll management” must come to an end for organizations to thrive. In business today, the need for outcomes trumps yesterday's drive for outputs. How does this influence and what does it mean to the traditional control and command management mindset? Stefan Dumas explains that it's less about control and more about empowerment: meeting employee needs by giving them trust, space and resources to grow and meet their full potential.


Stefan Dumas
Director, Process Centre of Expertise

Service Management Transformation

Shared Services Canada

Throughout his career Stefan has sought out organizations filled with innovation and where individuals are empowered, gratified, and most importantly, find joy in what they do. An environment that comes with learning opportunities, personal growth, and a force field that repels old school management practices and “trolling” supervisors. In the absence of finding this nirvana, Stefan has dedicated his career to replicating these environments where ever he sets foot.

As a jack of all trades (and master of none), with more than 25 years of experience, he’s worked in IT, organizational change management, diplomacy, trade, project management, governance, intelligence, and marketing. His career has led him to work for well known organizations such as Shared Services Canada, Global Affairs Canada, Public Services Procurement Canada, Government Consulting Services, Nortel, and the Canadian Bank Note Company.




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