Webinar: Connecting Risk & Compliance with ITSM

This webinar is presented by itSMF International and The Open Group, this webinar series aims to connect service management and architecture professional and their communities.

This is the second webinar in a series focused on connecting various disciplines in IT management, breaking down the silos to optimize and streamline IT management. The previous webinar was held in November 2024.

This initiative is a joint effort by The Open Group https://www.opengroup.org/) and itSMF International (https://www.itsmfi.org/)

Agenda:

1. Welcome & Introduction – Why this topic? Patrik Solc, itSMF International
2. Integrate Risk Management into ITSM Rob Akershoek, Co-Chair IT4IT Forum within The Open Group
   Overview of risk and compliance frameworks, practices and regulatory requirements. How to integrate risk and compliance into your Enterprise Architecture and ITSM practices?
3. Integrate data privacy & data governance into EA/CMDB, Prof. Dr. Andreas Hartmann, Hochschule für Technik, Wirtschaft und Kultur Leipzig, Fakultät Digitale Transformation. Impact of data compliance and governance for IT management.
4. Customer Use Case – Mário Patoprstý, Enterprise Architect, Tatra bank. Managing risk and compliance by connecting risks to your Enterprise Architecture system and CMDB (including DORA Act).
5. Q&A At the end of the presentations, there will be a Q&A session and an opportunity to identify additional topics for future webinars

The need to integrate Risk & Compliance with Enterprise Architecture and ITSM

• Managing risk and compliance is becoming more and more challenging.
• Organizations are managing more and more digital products and services, more components, more vendors, more integrations, more changes while we face increasing security threats and need to comply with increasing regulatory requirements.
• Risk management is often a silo within an organization. To become successful risk and compliance management must be part of EA and ITSM.

Key questions to be answered:

• How can we handle this increasing challenge for managing risks?
• How do we ensure compliance to regulatory requirements such as GDPR, NIS2, DORA Act, AI Act, etc.?
• How to get more insight in the complex IT IT-ecosystem and associated risks?
• How to embed risk and compliance into ITSM? How to deliver faster and safer?