itSMF - GTA - Connecting the Disconnected Enterprise

Blended Perspectives ran two campaigns we will continue – “Plan Together” and “Test Together”; each  illustrates our point of view that functionally too many teams are working in silos and using separate tools. For example, in planning we see PM’s using MS Project, Development and Agile teams using Jira, planners using an enterprise Planning tool such as Planview.

Literally pulling the big picture together is very challenging if not impossible. Time and again at conferences throughout recent years we have heard this common complaint. Similarly with testing we see so many standalone testing solutions that need to be stitched back into development backlogs. And then throughout there is the ever present use of Excel – a steadfast fall back to record and track “stuff” – of course then dutifully left in a Sharepoint file folder.

Stepping back from all this – it’s time to call out the obvious: that new technology + cloud,  more often than not adds disconnects  – in fact it exponentially adds complexity. 

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Join us as we discuss the Blended Case study

Presenter:

Miles Faulkner,  BEc Hons. MBA, is Co-CEO of Blended Perspectives, an Atlassian Platinum Partner with extensive presence in both Canada and the U.S.

Miles is a highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI and ITIL certified. He is highly conversant with Atlassian products, especially JIRA and Confluence. He is also the author and driving force behind Synthesis © - Blended Perspectives' unique knowledge library of issue type templates, workflows and configured workspaces.

Miles has a wide experience in both infrastructure and development environments, and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value added services in best practices for JIRA configuration to support software development, ITIL processes as well as project & program management. He is based in Toronto.

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