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  • 2024-02-12 18:30 | Christian (Administrator)

    A PDF of the presentation "Service Level Management: The Practical" by Paul Golden and Tim LeBlanc is now available in the members' section

  • 2023-05-10 19:16 | Christian (Administrator)

    Our May breakfast event is open for everyone - members and non-members at no costs. Join us for an exciting Panel discussion about all things CMDB!

    Planning for Gold: Configuration Management Realities

  • 2021-10-03 23:23 | Christian (Administrator)

    The event details for the 2021 Professional Development and Educational Workshop Days are now online and will be frequently updated.

    Please find the Event Page here.

  • 2021-06-18 12:09 | Christian (Administrator)

    Members can access and download a PDF copy here at this link.

  • 2021-05-26 18:36 | Christian (Administrator)

    Our sister organization itSMF Slovakia is extending an invite for their June 3rd event:

    Can Service Request Management boldly go where no one has gone before?

    For details and registration please follow this link.

  • 2021-02-11 08:43 | Christian (Administrator)

    ** Members only**

    Please find a PDF soft copy of Tracy's presentation "Digital Service Delivery in Nova Scotia" for download here.

  • 2020-12-17 15:50 | Christian (Administrator)

    ** Members only**

    Please find a PDF soft copy of Dorothy Milburn-Smith's presentation deck "Five Critical Factors of Organizational Change Management Success" for down here.

  • 2020-08-09 19:41 | itSMF Canada (Administrator)

    ** Members only**

    Please find a PDF soft copy of Stefan Dumas' presentation deck "The End of Troll Management" for down here.

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