The event details for the 2021 Professional Development and Educational Workshop Days are now online and will be frequently updated.
Please find the Event Page here.
Members can access and download a PDF copy here at this link.
Our sister organization itSMF Slovakia is extending an invite for their June 3rd event:
Can Service Request Management boldly go where no one has gone before?
For details and registration please follow this link.
** Members only**
Please find a PDF soft copy of Tracy's presentation "Digital Service Delivery in Nova Scotia" for download here.
Please find a PDF soft copy of Dorothy Milburn-Smith's presentation deck "Five Critical Factors of Organizational Change Management Success" for down here.
Please find a PDF soft copy of Stefan Dumas' presentation deck "The End of Troll Management" for down here.
itSMF Canada - 116 Albert Street, Suite 200 & 300, Ottawa, Ontario, K1P 5G3
firstname.lastname@example.org | www.itsmf.ca