itsm - building for the future
Professional Development and Educational Workshop Days

January 24 - 25, 2022
Virtual Online Event

This event occurs in the Eastern Time (ET) Zone for US and Canada.

Time zones are automatically localized to your region in Hopin. Our Schedule has been built on the Eastern Time (ET) Zone for US  and Canada.

Schedule AT-A-GLANCE

This two-day event will offer top-quality educational workshops, inspirational and entertaining speakers, include group and one-on-one networking, and a bustling Expo Hall featuring the latest in Service Management products and services.

Schedule is subject to change. 

Last updated:  29-Nov-2021.

2021 PDD_Schedule_v4.pdf

 Monday, January 24  Tuesday, January 25 
8:30 - 9:45 ETExpo Hall / Networking8:30 - 9:45 ET
Expo Hall / Networking
9:45 - 10:00 ETDay 1 Welcome & Opening 9:45 - 10:00 ET Day 2 Opening
 10:00 - 11:00 ET Keynote Presentation 10:00 - 11:00 ET Keynote Presentation
 11:00 - 12:00 ET Session Tracks 11:00 - 12:00 ET Session Tracks
 12:00 - 1:00 ET Break 12:00 - 1:00 ET Session Tracks + Workshop
 1:00 - 2:00 ET Session Tracks 1:00 - 2:00 ET Plenary Presentation
 2:00 - 3:00 ET Session Tracks 2:00 - 3:30 ET Panel Discussion
 3:00 - 4:00 ET Plenary Presentation 3:30 - 3:45 ETDay 2 Wrap-up, Draw, & Closing Remarks
 4:00 - 4:15 ET Day 1 Wrap-up, Draw, & Closing Remarks  


All times are listed according to the Eastern Time (ET) Zone for US and Canada.

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