About the panel members
Jennifer McLeod, ...
(Manager ICT - Computing and Telecommunications Services at HRM)
Jim Farmer, ITIL Expert
(Director ICT - Client Services and Infrastructure at Dalhousie University)
Jim Farmer has been a senior manager in Information Technology for over 30 years. He has worked in large consulting organizations as well as private and public enterprises. He is currently the Director of Client Services and Infrastructure at Dalhousie University. He lives in Dartmouth with his wife Charlaine and has two grown children who live in the area.
Louie Velocci CPA, CA, CISA, CISSP, GCFA, CGEIT
(National Lead Partner CIO Advisory Services KPMG LLP)
Louie is the National Lead Partner in our CIO Advisory services practice and is a highly qualified senior business leader with cross functional and cross industry experience. He leverages his 20+ years of experience to help our largest global client’s CIOs, CTOs, CISOs and senior management teams to:
• Align their IT service delivery approach and frameworks with the strategic business imperatives of their organization.
• Provided pragmatic solutions to IT and business risk mitigation.
• Help Boards and Management understand the risks and impacts of emerging technologies to the organization.
• Mentor and coach emerging leaders.
• Develop strategies with clients during the last 4 years on over $5B worth of IT delivery and transformational projects.
Louie also represents KPMG LLP (Canada) on our Global CIO Advisory Center of Excellence and has developed considerable thought leadership on the topics of cloud computing, shared service and control alignment, IT transformation, critical infrastructure design and protection.
Louie continues to work with IT standards bodies and has been involved with Industry Canada’s initiatives on Cloud Computing. This roundtable council is currently examining the role that the public and private sectors will need to play in the wide spread adoption of cloud computing in Canada. It is examining infrastructure, controls, requirements for regulation, legal and resource considerations.
Louie works with the firms largest IT transactions from both a financial and IT operational perspective leveraging his hands on experience in IT operations, accounting and financial modelling.
Previously Louie led a large global consulting firm’s IT Security and Forensic practice in Canada. He has hands on experience leading and executing IT risk assessment projects and third party outsourcing organizations engagements on both national and international levels.
Louie also works with organizations in the financial, insurance, transportation and telecommunications industries to examine global issues which may impact these industries. Additionally he holds a Government of Canada Level II Security Clearance which allows him to work on highly sensitive projects involving the Canadian Government or organizations deemed ‘Critical Infrastructure’ of Canada.
(PPRS Service Manager & ITO Manager, AMS - UNISYS)
Ms. Mombourquette has 29 years’ experience in the information technology industry. She is presently the PPRS Service Manager and the Infrastructure and Operations Manager for the ACOL Shared Infrastructure.
In her role as PPRS Service Manager, Ms. Mombourquette manages all aspects of the Personal Property Registry Service for clients from seven jurisdictions. The team uses Agile Scrum to manage changes to PPRS including corrections, maintenance, and functional enhancements. Ms Mombourquette is the Agile Scrum Product Owner.
Ms. Mombourquette successfully managed the implementation of the seventh jurisdiction from business requirements, through design, development, and testing, and completing implementation, transition, and training. In her role as Infrastructure and Operations Manager, she manages a $1,000,000 cost project for Shared Infrastructure with a team of between 7 and 12 people.
Ms. Mombourquette is responsible for developing a strategy for the infrastructure, preparing business cases, attaining buy-in for change, and managing change. She and her team keep the services hosted on the Shared Infrastructure running at agreed upon Service Levels. Ms. Mombourquette ensures that Business Continuity and Disaster Recovery plans are kept up-to-date and that testing is performed of both process and technical ability. She has led her team in adopting ITIL as a best practice model for the processes used by the team.
Ms. Mombourquette updated the ACOL Change and Incident Management processes to support the CSAE 3416 audit. Present and previous experience has given Ms. Mombourquette a variety of knowledge with emphasis in the areas of Change Control & Configuration Management, Incident Management, Support and Problem Resolution, Infrastructure Maintenance, Team Leadership, Financial Management, Business Continuity and Disaster Recovery, and Application Development & Maintenance.