itSMF is a grass roots organization that fosters participation in cities across Canada. This increases our effectiveness at both the national and regional levels

National Board of Directors

Our board is represented by IT services management professionals from across Canada. Board members are responsible for itSMF Canada's strategy and ongoing operations. Click on the contact names to send board members an e-mail.


Chairperson & President Dani Danyluk
Vice-President Olivier Abecassis
Secretary Katherine Tierney
Director, Finance Portfolio Christian Probst
Director of Branches Elizabeth MacDonald
Director, Membership Services Cheryl Hammond
Director, Web Services Cynthia Jolly
Director, Industry Relations Marc-Andre Groulx
VP Marketing Nicole Conboy
Director, Events Portfolio Leslie Backman
Past-President John Deland


Volunteer Opportunities

We always need volunteers to work on committees to help develop itSMF Canada.

By volunteering you:

  • Develop important networking contacts
  • Make a contribution to IT services management
  • Enhance the value of itSMF to our membership
  • Improve your itSM skill set.

Volunteering offers many benefits in appreciation of your time and expertise. Please note, in order to volunteer, you must be an active member of itSMF Canada. Contact us if you are interested in volunteering.


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  • published this page 2017-07-25 15:14:43 -0400