• 2021-05-26 18:36 | Christian (Administrator)

    Our sister organization itSMF Slovakia is extending an invite for their June 3rd event:

    Can Service Request Management boldly go where no one has gone before?

    For details and registration please follow this link.

  • 2021-02-11 08:43 | Christian (Administrator)

    ** Members only**

    Please find a PDF soft copy of Tracy's presentation "Digital Service Delivery in Nova Scotia" for download here.


  • 2020-12-17 15:50 | Christian (Administrator)

    ** Members only**

    Please find a PDF soft copy of Dorothy Milburn-Smith's presentation deck "Five Critical Factors of Organizational Change Management Success" for down here.

  • 2020-08-09 19:41 | itSMF Canada (Administrator)

    ** Members only**

    Please find a PDF soft copy of Stefan Dumas' presentation deck "The End of Troll Management" for down here.

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