Design Thinking to Solve Todays Challenges

  • 26 Feb 2020
  • 12:00 PM - 4:00 PM
  • 2510 Yonge St Toronto, ON M4P 2H7


  • $30.00 (HST included)
  • $50.00 (HST included)



Just some of the significant issues facing business today!

Please join ItSMF's Toronto Chapter for our first 1/2 day session of 2020, where we will work together to tackle a real business challenge utilizing a 'Design Thinking' approach.

In a fun, interactive and collaborative manner, we will explore the various options available to address some of these major issues. The event will be beneficial to all who participate, from Business Analysts to CIOs and everyone in between!
Sharing the experiences of session participants, including many ITSM Subject Matter Experts, we'll unravel some of the most common challenges and provide resolution strategies which can be applied to any organization, large or small!  Participants will gain knowledge and insight from experts to implement within their own organizations. At the end of the session, you will walk away with the knowledge and tools to take on business challenges that you are facing now or may face in the future!

Facilitated By: Allison Fulton

Allison Fulton, a Thought Leader and an avid learner herself, she has spent her career studying Human Nature and Human Behaviour in the workplace. Allison has utilized Design Thinking methodology extensively for many years as a leader of Service Planning and Design.  Along with many years of Public Sector and Service Management experience and a delivery focused approach, she will lead us through this fun and interactive session.

Don't miss the chance to take advantage of this veryworthwhile and low cost learning opportunity!

Branch Sponsors:

itSMF Canada Inc - 21 St. Clair Avenue East, Suite 802, Toronto, ON M4T 1L9
TEL: 647-837-1280 /
1-866-972-1280 | FAX (416) 967-6320 | | 

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