GTR - REGISTER NOW - Feb 14 - Lessons Learned from Cloud ITSM implementations

The rapid change in consumer behavior coupled by the changes in workforce communication is accelerating the need to transform IT, while simultaneously reducing the risk and cost of implementing change. However, challenges arise because organizations often lack the governance structure to manage the profound differences in deploying cloud-based platform initiatives.

During this presentation Jason will share not only his personal experiences, but his lessons learned leading transformational ITSM cloud projects in a variety of contexts.

Souliere JasonJason Souliere, Director of Advisory Services, leads the ServiceNow practice at KPMG LLP in Canada. As one of the first IT advisors to embrace ServiceNow he is one of Canada’s ITSM cloud pioneers. With over 20 years of ITSM experience as both a practitioner and an advisor to some of Canada’s most prominent CIOs, Jason has significant experience in complex program management, ITIL service strategy, IT financial management, asset management and innovative solution development to lead bold IT transformation programs for large private and public sector organizations. Jason challenges the technology-only approach and advocates a comprehensive transformation methodology to deploying a cloud based technology platform.

Please join us on Wednesday, February 14 at 11:30am for lunch and networking. Presentation will be from noon to 1pm with Q&A and networking until 1:30pm. 


333 Bay Street
46th floor, room # 46007 (see reception)
Toronto, ON M5H 2S5


Lunch and presentation:

  • itSMF members - $25.00 
  • itSMF Canada non-member - $35.00 for prepaid




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  • published this page in News 2018-01-25 16:00:43 -0500
  • published this page in News 2018-01-24 17:12:45 -0500