Details:
When: Thursday, March 18, 2010
12:00 – 13:30 - Practitioner Forum
13:30 – 15:00 – Optional Discussion with Functional and Technical Analysts - See Note
Where: City of Calgary Municipal Building - 800 MacLeod Trail, Calgary, Alberta
Meet inside at the Main Entrance at the Municipal Building at 11:55-12:05. There is seating in front of the information desk. We will go to the Boardroom together from there. You can call Paula McPhee on her mobile at 880-6887.
Note: For those participants that would like a more detailed look at this implementation, The City will have Remedy functional and technical analysts available to discuss other topics of interest in more depth after the luncheon.
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Cost: Lunch:
itSMF Members = $5 + GST
Non-Members = $10 + GST (To become an itSMF member go to www.itsmf.ca)
Registration and Payment (VISA, MC, AMEX) Deadline: March 15th, 2010 or until sold out.
Contact Cassandra Gatschuff at: cgatschuff@itsmf.ca
itSMF SAB Event Cancellation Policy:
Full payment must be received from the Registrant four (4) business days prior to an itSMF NAB event or the Registrant will be removed from the enrollment list and will not be guaranteed a place at the event. Registrations cancelled more than four (4) business days before an itSMF SAB event will be eligible for a refund.
About itSMF Southern Alberta Branch
The IT Service Management Forum (itSMF) is an international not-for-profit organization for IT Service Management Professionals. The itSMF Southern Alberta Branch will provide the opportunity to grow a base of knowledge and will provide an accessible network of industry experts, information sources and events to help you address IT Service Management issues and achieve the delivery of high quality, consistent IT services through the adoption of Best Practices.
Today the international de facto standard of IT Service Management best practices is ITIL. Where do you find a community of IT Services Management peers using best practices? itSMF Northern Alberta Branch!
