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Keynote Speaker:
John Krogh
VP Education
Service Management Art
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John is a Vice President and Director for Service Management Art with 20 years of IT experience. As a Service Management Consultant he has been active in the ITSM arena for the last 10 years and has delivered numerous industry seminars on IT Service Management and the practical implementation of ITIL. He has recently been engaged in the Energy and Education sectors and has many years experience in the public sector - guiding organizations through consulting, coaching, workshops and training.
John was the founding President of the Southern Alberta Chapter of itSMF Canada and he led the Southern Alberta branch through its first 2 years of growth. John was also the Treasurer for itSMF Canada, overseeing the financial operations of itSMF’s 9 branches and 2000 member organization.
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Details:
When: Thursday, February 25, 2010
7:00 AM - Registration and Breakfast
8:00 – 9:05 AM - Presentation
9:05 – 9:30 AM - Questions and Close
Where: Bow Valley Club
#370, 250 – 6 Ave S.W. Calgary, Alberta, T2P 3H7
Cost: Breakfast and Presentation:
itSMF Members = $20 + GST
Non-Members = $30 + GST (To become an itSMF member go to www.itsmf.ca)
Registration and Payment (VISA, MC, AMEX) Deadline: Feb 22nd, 2010 or until sold out.
Contact Cassandra at: cgatschuff@itsmf.ca
itSMF SAB Event Cancellation Policy:
Full payment must be received from the Registrant four (4) business days prior to an itSMF SAB event or the Registrant will be removed from the enrollment list and will not be guaranteed a place at the event. Registrations cancelled more than four (4) business days before an itSMF SAB event will be eligible for a refund.
About itSMF Southern Alberta Branch
The IT Service Management Forum (itSMF) is an international not-for-profit organization for IT Service Management Professionals. The itSMF Southern Alberta Branch will provide the opportunity to grow a base of knowledge and will provide an accessible network of industry experts, information sources and events to help you address IT Service Management issues and achieve the delivery of high quality, consistent IT services through the adoption of Best Practices.
Today the international de facto standard of IT Service Management best practices is ITIL. Where do you find a community of IT Services Management peers using best practices? itSMF Southern Alberta Branch!
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Thank you to our Annual Branch Sponsors:
Corporate Oasis, Sierra Systems and Service Management Art
