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Click here if you are interested in sponsoring itSMF Canada.
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Notice of Annual General Meeting of itSMF Inc.
Take notice that a meeting of the members of itSMF Inc. will take place on Wednesday, May 23, 2012 at 7:00 p.m. ET at the Courtyard Marriott Toronto Airport Hotel, 231 Carlingview Drive, Toronto, Ontario.
Members may attend the meeting from a series of satellite locations. To see the locations and to register, please go to http://www.itsmf.ca/events/
To download the itSMF AGM Package Materials, please click here.
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itSMF Canada's Newsletter
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This newsletter is a combined effort from the National Board of Directors and the Executive Leadership of the itSMF branches across Canada. Our objective is to work together to communicate knowledge and best practices to our membership by regularly producing an official newsletter.
If you are a member of itSMF Canada, you can view back issues here.
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You can also access our previous electronic copies of the International Newsletter, ServiceTalk here. ServiceTalk is a quarterly publication produced and provided to us in electronic format by itSMF UK.
In addition, we are proud to provide the latest issue of the <<At Your Service>> newsletter to our Membership. This newsletter is a quarterly publication produced and provided by itSMF International.
If you are a Service Management practitioner or a product or services vendor or a consultant, we invite your contribution.
Help grow the Service Management community and your place within it!
As a contributor you benefit by:
- Extending your network and reputation in the industry;
- Building eminence by sharing your views and perspective;
- Developing or honing professional writing skills;
- Supporting extension of the Service Management knowledge base
You might even gain an international profile! Selected articles will be reprinted by the itSMF International Newsletter, which is available to itSMF members across the globe.
Submissions of articles of interest to the Service Management community are welcomed for future issues, as outlined in the publication schedule below.
Our publication schedule for 2012 includes:
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Issue
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Close Date for Submissions
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Themes / Content
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| Spring - #8 |
April 13, 2012 |
Looking to Tomorrow Today: Issue, trends and challenges in IT Service Management (Cloud, Bring your own device, The Pace of Change, Relationship with the business, gaining value). |
| Summer - #9 |
July 13, 2012 |
The ITIL Lifecycle - What`s New?: Focus on one of the phase of the ITIL Lifecycle, how are you using ITIL 2011? |
| Fall - #10 |
September 14, 2012 |
Getting better every day!: Focus on Continual Service Improvement, defining and using "quick wins", establishing a CSI mindset, ensuring benefits achieved. |
| Winter - #11 |
December 12, 2012 |
Training options, providers and approaches: Not just standard ITIL, but include related ITSM disciplines such as ISO 20000, COBIT, Lean-IT, etc. |
Our submission guidelines include:
- All submissions should be sent to editor@itsmf.ca with a subject heading that describes what you are submitting and that it is a submission to the newsletter (ex. Newsletter Submission: Book Review).
- All material should be informative to itSMF members and relevant to some aspect of IT Service Management.
- Vendors are encouraged to participate. The content should not be a product advertisement but rather relevant, well-written and informative articles.
- Welcomed content includes: Key columns (700-1000 words); Book reviews (500 words). If you have other types of submissions, please email us to enquire about suitability.
- We reserve the right to edit all submissions for length, readability or to meet our editorial policy.
Copyright of material remains with the original author who grants itSMF the right to reproduce material in any form and to be made available on our website (with acknowledgement).
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