You are Invited to An
itSMF Manitoba Breakfast Event
On Friday, February 10, 2012
Sponsored by
Presented by
Jason Hopwood
“Turning IT into an App Store”
Description of event:
As consumers, we flock to service providers that clearly communicate the value that they offer us – from online travel websites to app stores. However, when it comes to providing technology based services to internal customers, why are businesses unable to articulate the value of the services they provide? Our presentation, Turning IT into an App Store, explores how an App Store’s “Service Catalog” (Music, Books, Games, etc…) directly relates to mapping Business Services (Finance, HR, etc…) to delivering value. We also discuss how the intuitive nature of the App Store can help drive the successful adoption of a Service Catalog.
About Jason Hopwood:
Jason Hopwood based in Chicago has 12+ years of experience working in the ITSM industry and is a Senior Business Consultant with Axios Systems. For many years now he has been a speaker at events with industry leaders such as Pink Elephant, itSMF, HDI and Forrester.
Speaker: Jason Hopwood
Date: Friday, February 10, 2012
Time: 8:15 am – 10:30 am
Location: Norwood Hotel
Tache Room
112 Marion Street
Winnipeg, MB
Agenda:
8:15 am - 8:45 am Registration
8:45 am - 9:15 am Breakfast Buffet
9:15 am - 10:15 am Presentation
10:15 am – 10:30 am Open Forum
Registration:
Members: Free
Non-Members: $30.00
Registration opened until Wednesday, February 8, 2012