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Cliquez ici si vous êtes intéressé à commanditer itSMF Canada.
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EMC
http://www.emc.com/
EMC Corporation is the world’s leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. EMC Ionix is EMC’s unified family of IT Management Solutions that automate ITIL processes, dependency mapping, CMDB, root cause and compliance across physical, virtual, and cloud infrastructures.
Rapidly implement ITIL best practices
With EMC Ionix for Service Management you will:
- Dramatically reduce the time and effort required to implement and automate your ITIL processes
- Ensure that ITIL processes implemented are tailored to meet your site-specific needs
- Deliver services that are in line with, and exceed, business expectations
- Reduce the impact of serice outages on business operations
Optimize the value IT provides to the business
With EMC Ionix for Service Management you will:
- Easily deploy an integrated, actionable Service Catalog that aligns IT activites to business Services
- Automate realtime population and maintenance of a federated Service Management CMDB
- Effortlessly discover and map interdependencies between infrastructure components, applications, and business services across both physical and virtual environments
- Monitor and report performance against service level agreements and service availability targets to demonstrate the value IT provides to the business.
Deliver efficiency, minimize risk, and enforce best practices through end-to-end process automation
With EMC Ionix for Service Management you will:
- Easily model and automate your organization's business processes without having to rely on inflexible, predefined vendor templates
- Ensure processes are carried out in a consistent, best-practice manner that adheres to audit and compliance requirements
- Implement key infrastructure changes with minimal disruption to business services
- Extend your workflow solution to automate any IT or non-IT process
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