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ITIL v3
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The IT Factory - PDF
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ITIL Lifecycle Publication Suite - 2011 Edition
$549.00
$521.55
Introduction to the ITIL Service Lifecycle
$56.00
$44.80
ITIL V3 Foundation Handbook
$18.00
$14.40
Foundations of IT Service Management
$61.00
$53.00
IT Service Management from Hell
$18.00
$18.00
Service Agreements: A Management guide (English Version)
$42.00
$34.00
Gestion des Services Lies aux technologies de l'information
$24.95
$19.95
IT Service Management Pocket Guide
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Dictionary of IT Service Management
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ITIL V3 Foundation Handbook
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IT Service Management Pocket Guide
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Foundations of ITIL V3
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Gestion des Services Lies aux technologies de l'information
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Les fondamentaux d'ITIL V3
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Dictionary of IT Service Management
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ITIL V3 Pocket Guide - French
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Introduction to the ITIL Service Lifecycle
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ITIL V3 Foundation Handbook
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ISO/IEC 20000: A Pocket Guide (English Version)
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Introduction Officielle a ITIL Le Cycle de Vie des Services
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