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ITIL v3
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Service Level Agreements: A legal and practical guide
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Gestion des Services Lies aux technologies de l'information
$24.95
$19.95
Bestsellers
01.
IT Service Management Pocket Guide
02.
Foundations of ITIL V3
03.
Gestion des Services Lies aux technologies de l'information
04.
Les fondamentaux d'ITIL V3
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Dictionary of IT Service Management
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ITIL V3 Pocket Guide - French
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Introduction to the ITIL Service Lifecycle
08.
ITIL V3 Foundation Handbook
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ISO/IEC 20000: A Pocket Guide (English Version)
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Introduction Officielle a ITIL Le Cycle de Vie des Services
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Review April 2010 by Dwight Kayto PMP, FISM, ITIL Service Ma ..
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